Warranties

Product specifications
The product specifications are indicated on the online catalogue and are visible at the time of the order. Orlandelli Group LLC show the products on its website in the most truthful and accurate way as possible. The display of colors may vary because of the user's monitor, so the seller cannot guarantee that the colors of the products reproduced on your screen are truthfully. 

The orders are processed as soon as received.
We ship directly from Europe and the delivery will be carried out in 25 working days. business days. The carrier will deliver the goods directly to the address indicated at the time of purchase. If the delivery does not occur successfully (if the recipient is absent at the time of delivery), the client will be contacted by our customer service to reschedule the delivery. Orlandelli Group LLC is not responsible for any delays caused by faults of the shipper.

  Orlandelli Group LLC reserves the right to make changes and modifications to the website whenever this becomes necessary without prior notice. Orlandelli Group LLC does not guarantee that the information displayed on its website comply with all country's jurisdictions or that the products showed on the site are permitted for sale in all jurisdictions.
6) returns and refunds returns policy and operating mode.
For more information, please contact our customer service.  The reimbursement of the sum will be subject to verification of the condition of the goods.
7) Complaints
complaints about defective products or shipping service malfunctions can be forwarded via email to: info@orlandelli.it.

Privacy

Orlandelli.it treats personal data of their customers in compliance with the requirements of the Legislative Decree 196/2003. Personal data are processed in the normal activities exclusively to process the order and if a problem arises to contact the buyer. As required by the rules, you may obtain confirmation of the existence or otherwise of their personal data and that these are being communicated in a clear. The interested party may also request the cancellation, change in an anonymous or block of data processed, for legitimate reasons, the treatment itself.

Cookie

WHAT IS A COOKIE?
Cookies are small text files that are stored on the User’s device when visiting a website. On each subsequent visit cookies are re-sent to the site that originated them (first-party cookies) or to another website that recognises them (third party cookies). Cookies are useful because they allow websites to identify the user’s device. They have several functionalities, such as allowing the visitor to surf efficiently through pages, recalling bookmarked websites and, in general, improving the web browsing experience. Based on their function and purpose, cookies are grouped into technical cookies, profiling cookies and third-party cookies.

TECHNICAL COOKIES
Technical cookies have the purpose to enable functions that are necessary to fully use all the features of the WEBSITE.
These cookies allow to activate procedures which are based on several steps (subsequent pages, i.e. a contact request), allow to track the user’s preferences, in relation to the WEBSITE content to view, and to functionalities to activate or deactivate.
This type of cookies are also used to record the user’s choice in relation to accepting cookies from the website.
Essential cookies cannot be disabled when using the Website’s features.
Technical cookies also include those cookies which are used to statistically measure accesses and visits to the website, also called “analytics”. These cookies are used for statistical purposes only, to collect aggregate data, and do not allow the identification of the user.
Analytics cookies can also be third-party cookies (Google Analytics), for which the reader should refer to the corresponding owner’s privacy policy.

PROFILING COOKIES
Profiling cookies have the purpose to provide a better user experience on the WEBSITE, by suggesting content that corresponds to the user’s preferences selected during navigation, based on viewed content and other user-related parameters.
Users can choose to disable single cookies of the WEBSITE by selecting the appropriate settings on their browser.
In this case, users might not be able to use all features of the WEBSITE.

THIRD PARTY COOKIES
The WEBSITE uses external features or contains links to external websites, for the purpose to provide better integration with third-party websites of common use, and a better social experience within the WEBSITE (i.e. Facebook, Google etc. sharing buttons).
These features and links may require the use of third party cookies, for which the reader should refer to the corresponding owner’s privacy policy.

HOW TO DISABLE COOKIES IN THE MOST COMMON BROWSERS
The use of cookies can be disabled by changing the browser settings. Below are some examples related to the most common browsers.

Internet Explorer
  • Select Tools in the menu bar
  • Click on Internet Options
  • Select the General tab, under “Browsing history”, and click on “Clear”

Firefox
  • Select Tools in the menu
  • Click on Options
  • Select the Privacy panel
  • Click on “Clear now”
  • Select “Cookies”
  • Click on “Clear private data now”

Google Chrome
  • Click in the menu
  • Click on “Options”
  • Click on “Under the Hood”
  • Click on “Content settings” in the Privacy section
  • Click on “Clear browsing data”

Safari
  • Select the Safari settings menu (top right in the browser) and click on Preferences
  • In the panel, select “Security” (lock-shaped icon)
  • Click on “Never” under “Accept cookies”
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